Emergency Management
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The 4 Steps of Business Emergency Management

Emergencies and disasters are thankfully very rare. Yet they do happen. Using a system that allows for seamless communication with many personnel at once can help your business respond with control of the situation. There are four steps to emergency management by using an emergency communications system:

Alert your personnel.

Whatever tools your business uses to communicate, an emergency communications system utilizes these to get everyone on the same page. This doesn’t just mean using a public address system. It may also mean texting, e-mailing, private messaging, and calling workers with pre-written and pre-recorded messages.

This step is highly customizable, since every business communicates differently. There’s redundancy built into it so as to guarantee that everyone is alerted to crucial information along a few different communication paths.

Gather information.

This is what a two-way system allows. Personnel use the system to respond and contribute information. This allows communication along multiple channels and makes collating this information easy so that you can use it or supply it to emergency personnel and law enforcement.

Coordinate & form a plan. Ideally, you have a variety of disaster recovery plans in place already. These can range from a physical disaster like a fire, to a financial one like a data breach and data theft. People often think of a system like this as being limited to natural disasters, but you can use them to quickly organize if systems go down, if you’re subject to a ransomware attack, or if you become the victims of cybertheft. Also, you don’t want to take hours responding to any disaster, and two-way emergency communication systems let you organize lightning-fast.

Delegate & set the plan into motion.

This is where you use the system to get information out fast to personnel and other organizations. If you need to notify other branches and partner organizations of what they need to do, you can use the system for this, too. Hence, it’s as customizable as you need, for as many situations as you need it to feasibly handle.