Security training is important. That’s why we train your personnel on any new equipment we install – access control, CCTV, mass notification, intercoms. Whatever it might be, the first step to proficient use is knowing the system well. When there’s an emergency, you don’t want to be thinking about what menu to call up or how to roll back footage. These things should come as second nature, and the security technology you use enables you to build a solid security foundation atop them.
Unique Perspectives are Powerful
One thing we find is that security standards can sometimes shift wildly even within the same company. It’s important to have security staff that all bring something a little different to the table. One member of your team can see an angle someone else doesn’t. This allows you to be more adaptive and aware in securing your facility.
At the same time, you want them all to have standardized security training. It’s one thing to have a staff member use their unique perspective to identify a detail someone else missed. That’s good – it gives you extra coverage and makes you more aware.
Standards of Security Communication are Crucial
It’s something else entirely to have that staff member see that detail but not be able to communicate it properly because the night shift and day shift interact with the security system in completely different ways. That forms a barrier which doesn’t need to be there. Regularized training doesn’t have to encourage regularized thinking. What it should encourage is regular standards, and regular ways to communicate.
Every member of your security staff will do something a little differently from the next, and this can be a strength. They just need to know how to talk about it and listen to each other. Security technology isn’t just immediate response anymore. It now deals with a great deal of information.
Tying Information & Perspectives Together
Access control means reams of records that can be researched for patterns. CCTV means a history of visual information. Mass notification means adaptive response plans and company-wide emergency communications that can be tailored for a variety of circumstances. Intercoms mean audio histories that can be linked to access control and CCTV records.
Knowing how to communicate with each other about this information is crucial. It’s the difference between being a flat-footed, narrow-sighted security department, and an adaptive, analytical, and aware one. We’ll implement your security technology and teach you how to make it second nature, and then you can help your security department get the most out of these powerful tools.